Hi [FIRST NAME],
Thank you for contacting Support! We do apologize for the delay in shipping your order, we had no idea this product would be so popular!
At this time we're still waiting for the delivery of the PRODUCT from our supplier so we can have them sent to you as soon as possible. We sincerely apologize for the inconvenience and I understand if you are no longer willing to wait for your order. If you would prefer, at this time I would be more than happy to refund you for your purchase. Just let me know.
Thank you so much for giving me this opportunity to assist you and I hope you have a great day!
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