Hi [FIRST NAME],
Thank you for your email! I am sorry that you are not happy with the product that you received. To receive a refund for your item, you will need to return it back to us first. You can return your order to our Returns Department at:
Returns Department
889 E Maule Ave, Ste G
Las Vegas 89119
Please be sure to not require a signature for the returned item (tracking is fine however if you prefer that), as this can hinder the amount of time to process the refund. Please include your name and email address for identification. Once we have received the return we will process the refund back into your account.
Please let me know if you have any other questions for me and have a great day!
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