Order Status Older than 4 Weeks (Less than 6)

Hello [FIRST NAME]!

Thank you for your recent order of our PRODUCT on ORDER DATE.

We are able to offer our products at such low prices, sometimes even free, by shipping directly from the manufacturer. For this reason, we do ask that you please allow 4-6 weeks for your order to be prepared and shipped to you. Obviously, we've gone beyond this time-frame, and I sincerely apologize for the delay. We are currently experiencing shipping delays from our supplier but hope to have this issue resolved very soon.

However, I can assure you that your order will ship out to you as soon as possible. If at any time you feel you've waited long enough and would prefer a refund, just let me know and I'd be happy to process a refund for you immediately.

Shipping Address: [INSERT SHIPPING ADDRESS]

Please note that our packages are shipped via DHL and will be delivered to your mailbox by your local post office. You’ll also receive an email with tracking information once your order leaves our warehouse. Please add tracking@shipstation.com to your contacts to make sure you receive the shipping notification to your inbox.

Please let me know if you have any other questions and I hope you have a wonderful day!