Hello [FIRST NAME]!
Thank you for contacting customer support! I’d be happy to provide the status of your orders for you today! I see that you ordered our PRODUCT on DATE. Our records show that your order was shipped on DATE and should be delivered to you soon. Since your order was just shipped, it can take up to 48 business hours for updates to appear online.
I’ve included the tracking information link below for your review.
INSERTLINKTODHLRECORDHERE
Our products are shipped via DHL but will be delivered by your local post office. If you have any additional questions, feel free to reach back out to us.
Thank you and have a wonderful day!
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